FAQ's? We have the answers

1What is an escape room?
“An escape room is a physical adventure game in which players are locked in a room and have to use elements of the room to solve a series of puzzles and escape within a set time limit.”
2What makes ClockWise different?
More than just an escape room, we’re the ultimate first person experience. Presenting thrilling escape adventures in real life and real time. Our multi-room games incorporate professional set design with high tech elements to truly amaze and immerse our players. Play as a single group or as a mix of new friends, our adventures are made for teams of all kinds.

Visit us to experience the next level of escape.
3What are the puzzles like?
ClockWise provides a variety of puzzles for varying mental strengths. We produce hands on interactive puzzles, brain-teasing riddles, trivia, treasure hunts and more all enhanced by technical elements and high design to truly immerse you in the challenge. No puzzle is repeated and we are constantly creating unique and mind blowing challenges to amaze our players.
4Am I really locked in a room? Is it safe?
The entry door to each escape room is left open throughout the duration of the experience. As your team progresses through rooms in the escape the doors behind you will always stay open. At any time during the game, you may leave the room for an emergency.
5How do reservations work?
Reserve your tickets on our website and receive an email confirmation. Book individual tickets or buy all 8 tickets in a game to have the escape room all to yourselves. Arrive on time for your escape adventure and remember to bring your tickets with you.

We also host private events for groups of 8-20 players. Inquire with us to host your next event!

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6How big are the group sizes?
Each escape room is made to be played with 2-8 people. If you book all 8 tickets for an escape experience, you will be the only players in the escape. If you do not book all 8 tickets, expect other players to join you on the adventure.
7Can I book a private event for my large group?
Yes, groups of 8-40 people can reserve the entire venue for private use. You will have exclusive use of ClockWise’s escape rooms and reception area during your event and catering services are also available. Group event bookings are available Tuesday to Sunday from 11am-10pm.

Please inquire with us here to book your next party or corporate event!

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8Age restrictions?
Age restrictions for ClockWise escape experiences are listed in each room description. When accompanied by an adult, teenagers 12-15 years old are welcome to play. Please note that Party In Vegas has adult elements and require mature minded players.
9Can I cancel or reschedule?
All ticket sales are final and cannot be reimbursed or rescheduled.
10Parking and public transit?
Whether arriving by car or public transit, we have a multitude of options for you. We are easily accessible by public transport, including BART and MUNI. There is abundant street and garage parking nearby.
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